The service is really poor. Waited over a quarter of an hour for a coffee with only a couple of other waiting. Almost had to leave for work without it- no apology or explanation given. Coffee is great but the service sours it!
a year ago
Hey lilyofthevalley, I am so sorry to hear you have had a bad experience with us. Looking at the date of your review, it looks like you may have unfortunately been in when we were having trouble with our machine which caused some unexpected delays. I have spoken to our staff to be more open with customers about any predicted wait times. If you would like to come back, show the staff this and we will be more than happy to give you the next coffee on us. Thank you for your feedback.
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