I like what they do with their piccolos here. The little tumbler of sparkling water served as a palette cleanser is a nice touch. The blend was a little earthy and acidic, with a long, lingering finish. One of the nicer coffee outlets in Clovelly in my opinion.
Great coffee but the service is dreadful. Rather than walk with a coffee in hand, we decided to grab a quick sit in... no such thing! Coffees ordered... at least six takeaways ordered after we placed ours and all were served and out the door before anything arrived to our table. I understand one or two, doubling up on the milk or the shots but at least six??? I questioned as to where our order was... response 'it's coming'. Not good enough. Suffice to say I won't be going back. Gordon's and the Village now have my business.
TopHat Coffee Merchants
3 years ago
Hi Alfie, I want to start off with a thank you for your honesty because without reviews like this we as a business can not improve. I can not stress enough how sorry we are that this has happened and I will make sure the staff on the hours you attended are aware of the issues at hand and address them immediately. We pride ourself on customer satisfaction and I would love if you could give us a second chance to make it up to you. If you could kindly send me an email to email@example.com and let me know when you will be in next. I Promise you wont be disappointed. Again i do apologise and hope you will give us the chance to improve our shortfalls. Yours truely TopHat Coffee Merchants.
Popular cafes nearby