It's a shame the service ruins the experience of such a great coffee and food. Every time I've been I've always been given the wrong order or they have forgotten my coffee. The lack of customer service from the staff don't make it appealing to return unfortunately.
Coffee (Genovese) is good (not great) and consistent. This is my local and I always find the service is top class and friendly. I enjoy relaxing over my morning coffee and looking out through the big glass windows and watching the world go by. I have cinnamon rather than chocolate on my cappuccino which gives it an extra bite.
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