I’ve been here many times mulling over how I should rate this cafe. While I’ve had some excellent espressos here, the quality and consistency of the long blacks is average at best. Let’s talk about the consistency - there appear to be 3 baristas (I could be wrong there) but all make the coffee in a different manner, leading to the lack of consistency. People like to go to a particular cafe because they can get the same high quality coffee there, regardless of how it’s made. It is hugely disappointing to rock up on day and get a great coffee and then come back the next day only to get an average one. On quality, I like a short long black - the kind that fits into the 4.5oz cup that most cafes have. Accordingly I have a 6oz takeaway cup to fit the coffee I like. Most cafes will make a 4.5oz coffee that fits in the cup. Not here! They made a full to the brim cup such that I couldn’t put the lid on! I complained and they shrugged their shoulders and tipped the top of the coffee out together with the crema and handed it back to me, dripping coffee down the sides. Very disappointing - a cafe focussed on quality, service and repeat business would have remade that coffee. Unfortunately this is not an isolated incident as someone else from my office had a similar experience with a takeaway long black. Consequently we have collectively decided to stop using this cafe.
Little Avenue Des Italians
6 days ago
Thank for you for your honestly 🙏Our main focus with training our staff - barista is consistency, quality control with execution & attention to detail , I will certainly be bringing this to their attention Monday ... our sincere apologies for your experience I hope you can give us another chance ... it would be my pleasure to offer you your coffee on your next visit