CamLaura
15 reviews · 2 followers · 2 years ago
I love their coffee at home and most other places that use their roasts BUT these guys offer next to no service at their own cafe. This morning was the last time I will visit. Staff were very blunt and didn’t engage at all, I felt like it was a huge hassle for them to rinse my keep cup. Then the guy who was making the coffee sloshed the milk in with no care for the crema. Looks like keep cup owners don’t get latte art??! Filled to 10mm below the top of the cup. So you can imagine the overall taste wasn’t wonderful, this may in part have been due to the old coffee in the lid of my keep cup which they didn’t want to wash and made me hold for some reason. Guys, don’t rest on you fame, strive constantly for the best experience for your customers, if you don’t want to deal with the public then just focus on wholesale. Oh, and ask your staff to smile 🙂