I just finished an afternoon of pure delight, from the moment I stepped through the door I was greeted by who I think was the manager who just loved coffee, he made my experience one to remember. He talked the talk but boy did he deliver! This place ticks all he boxes and if you have not been here I suggest you go. from reading the other reviews there must have been a massive shift in the way they do things because I'm a fan. Keep up the great work!
REAL REVIEW. I was going to kiva a lot but now many locals avoid it. Staff are hopeless so expect a long wait when it's not busy. I notice patron numbers are way down and resorting to blackboards at the end of hedges. The remedy is simple, get some decent staff and manager. If you don't win back trust from locals then your business will fail.
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