I went to under the clock a few times over a year. My first visit and second visit were OK, nothing memorable though. I went back because of the location, recommendation and space as other two possible cafes in my mind were a bit too small, so I thought my friends and I would not be able to enjoy our time. I regretted my decision. The place was extremely noisy. The queue was ridiculously long, but many mums had pre-Christmas catch ups before school holidays so it’s ok. We had to spend a few minutes to find a menu. I approached a gentleman who busily prepared breakfast. He promptly produced a menu. My friends and I ordered breakfast and coffee each. My long black was ok: It still carried some sweetness of Campos coffee without unpleasant burnt taste. No sugar was required. Problems happened to my friends. My gf's mug of latte was delivered in a glass. She asked if she had the right coffee to a woman who served our table. She assured that was their mug-size. I compared my small cup with her so-called mug. They were quite similar in size. Another friend ordered bacon and egg baguette, but he had a muffin. My gf asked to the same woman if he got the right dish as she ordered "baguette" for him. The woman was, again, very firm with that they had no bacon and baguette on the menu and that dish was the only thing they had with bacon and egg. My gf brought a menu to the counter when made an order. I later found out there were bacon and egg "foccacia" in the menu. What made me really sad is that the woman who served us never bothered going back to check our order. This place did not have to try hard to attract customers thanks to the location. I really love the setting and decor, but after seeing how they treated my friends, I have no intention to go back.
This cafe itself is set in an amazing spot, located in the basement of a 19th century clock tower and fitted out with stunning decor including exposed brick and jet black foundations. They use Campos coffee, so it's definitely not a bad brew and it's generally made very well. Just try and avoid the peak periods, because they can get crazy busy!
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