Absolutely disgusting service!!! After waiting 20 mins and seeing staff take orders, make orders and provider orders, to thier friends, after I had paid and was waiting... Needless to say I left without my coffee! 20 mins for one coffee to be made, the staff are in desperate need of customer service training! First in first paid, generally should mean first coffee made and provided! Would be a good start for them to learn this lesson!!!
I won’t be returning to this cafe. Firstly the soy cappuccino was very weak. I requested another shot which the owner threw into my cup rather than letting me add to taste. Because it went to the other extreme - too bitter he removed the cup and made a fresh cup of coffee. Not a great improvement so I left without finishing.
Decided to give them one last go. On the surface la marzzco machine locally roasted coffee should be great ordered a double ris then sore the barista bash out the portafilter and go for the next shot without wiping it out and no purging of the machine. As a result bitter ashtray tasting coffee that was un drinkable.NEVER AGAIN!
so i wandered down the lane to this cafe not really expecting much, my Brother who lives in Bowral says this place is popular with the locals. i ordered an espresso, the staff were keen to please, barista was in need of a readjustment with his process, i can honestly say it has been some time since i have seen a barista take such little care in the steps to produce an espresso. the resulting coffee exemplified that process.
Sunny courtyard seating. Staff were polite and friendly. I knew I was going to have a good cup when i ordered a picky and a mach to follow it up, and the barista hearing the order, looks up from the machine and gives me "the nod". Sumatran piccolo was smooth and reasonably bodied and tasted pretty great. However I did hope to see some milk art so minus 1 point. As requested, my Mach arrived a few minutes later and was sensational. Strong with a sweet nutty flavour. Perfectly extracted and perfect temperature. I went back in to say thanks to the barista who turns out to be the owner, Chris, who roasts his own beans under the label "Redback". I left with a bag of the panama and tried it at 7 days after roasting, which might have been too early as it was ok but lacked complexity and tasted like it had a touch of robusta. Some more bean origin info would be great such as specific origin location, % blend or SO, bean varietal, and roasting method and date. Thanks Chris. I will be back for sure.
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