Appalling service. I went here with my girlfriend and paid $32 for two focaccias a muffin and two coffees. The girl who served me took my order incorrectly and served me the wrong foccacia. I politely mentioned this to the waitress who then went back inside with the incorrect foccacia. The girl who served me then came outside to where I was sitting with the plate in her hand and proceeded to argue with me telling me it was my fault rather than simply exchanging the incorrect meal with what I ordered. She clearly was not listening properly when I placed the order as I had to repeat my coffee order twice. She claimed she repeated back the order to me and claims I accepted the incorrect order which was an outright lie. She was extremely rude and aggressive in her tone towards me and my girlfriend. I will NEVER be eating here again.
Since the new owner has taken over the coffee is better and much more consistent. I was very tired of coming in and hearing the previous owner mistreat his staff and yell at the to 'just get the coffee's out'. I understand it gets busy in cafes but I would rather wait an extra few minutes for a decent coffee. Unlike the rushed, inconsistent coffees I was receiving before, I am now receiving beautiful coffees every single time. I'm loving the blend of coffee they have adopted. I'm not here to bash the previous owner whatsoever, but since the handover, the cafe has improved by miles. I love what Michelle has done with this place, it's got a great vibe, and is very inviting and the staff are super friendly and always happy to have a chat.
Popular cafes nearby