Read John66's review of Coast Cafe

reviewed Coast Cafe

2 reviews · 9 years ago

Had a pre-paid Scoupon voucher for a meal for 2 for Coast Cafe. A few weeks previously I was advised I should go in for a meal at either 12pm or 1pm as these were the least busy times and that I didn't have to book as advised on the coupon. Showed up with my wife for a meal at 12pm with many tables free and only a few people dining. After I explained I had a coupon he would not allow me to dine and denied that he had stated to arrive at either 12pm or 1pm and noted the booking requirement as shown on the coupon. He complained that he had 500-1000 Scoupon customers to serve recently and that he had 10 booked for the day and refused to allow me to lunch by utilising the coupon. He basically accused me of lying of what he had stated and I stood arguing with him for 5 minutes and he would still not allow me to dine! I used to frequent this café often and with many others previously and I reminded him of this but it made no difference to him. You have just lost a bunch of customers pal. Boy do you have something to learn about customer service. Avoid this place!

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