Came in for brunch on Sunday morning with my sister and grandparents. We made a booking prior as we knew it would be busy due to the GCAM. We were told immediately as we approached the counter there was going to be a wait. No welcome at all, just straight to "There is a 20 minute wait for a table at the moment". We then mentioned we had a booking and were shown our seats. We waited another 20+ minutes to order our coffees and a further 20+ minutes to order our food. We were not given out coffees until just under an hour of being there. My pot of tea was extremely small, only enough for 2 very small tea cups and the water was not boiling at all. We there were served our main dishes slowly one after each other 1 hour 30 into seating. Very rude service, Everything was an effort for the staff. I have been here several times before and service has been very slow. Even when they are quite, the staff seem to be talking or running around and not attending to the tables. Probably won't be coming back here again due to the poor service and rude staff.