TONUP reviewed The Roastery Cafe
Poor service, average coffee and arrogant staff, especially the overweight, bald man behind the counter. My piccolo had a frothy head on it that a beer-pouring bar person would be proud of, plus far too hot to drink for almost five minutes. Ordered meals and waited one hour, only to be told the kitchen was missing a key ingredient. Why weren't we told this one hour earlier and given the chance to change our order or go somewhere else? When questioned about the delay, they simply didn't care. Don't bother wasting your time - there are plenty of other options in the area.
The Roastery Cafe
5 years ago
Thanks for your feedback I have only just seen this review can you please contact me directly to discuss what happened in my cafe. Clearly as you can see by our reviews on all platforms this is not a regular occurrence and it is not an acceptable standard for any of our venues. Thanks Christina@theroasterycafe.com.au